Overview
Server Maintenance is a key component of
systems management that incorporates
acquiring, testing and installing
patches and hot fixes on servers within
a computer network. Managing patches is
critical to system administrators and IT
managers. Operating system
vulnerabilities and bugs are continually
being uncovered. Thus the process of
ensuring your servers are current can be
very time consuming and difficult to
manage.
Typical Situation
Quite often server
maintenance is a manual process
conducted by the systems administrator.
Although the administrator has the skill
set to perform patch updates, their busy
day-to-day schedule often means the
process of regularly patching the
servers is neglected and usually done
afterhours. Systems seem to function
properly until an unexpected
vulnerability affects the server due to
a lack of updates. The collateral damage
from server neglect can be very minor or
it can, in some cases, require an entire
system rebuild; resulting in lost data
and days of downtime. It only takes one
experience like this for you to realize
the importance of continuous proactive
server maintenance. Commercial software
developers have identified and published
over 15,000 vulnerabilities during the
past five years. With the number of
vulnerabilities skyrocketing,
organizations need an effective way to
identify and secure their network
servers. Systems are exposed to
compromise when they are not proactively
patched. Formalizing the deployment of
security related patches is considered
one of the key elements in protecting an
organization's information systems.
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Service Description
Quartet's Server Maintenance automates
the collection, analysis, and delivery
of security patches. We incorporate an
industry leading security solution that
stands as a cornerstone for managing
critical patches. This service increases
your network’s security posture by
quickly and accurately deploying
security patches and hot fixes. Our
Server Maintenance system monitors
servers for security gaps and
automatically closes them. This process
is compatible with every Microsoft
operating system and can even be
utilized with some common software
applications. Quartet provides the
necessary components and uses best
practices to expedite the process of
server maintenance through a
well-defined six-step process:
• Patch Acquisition -
proactively download patches from major
technology vendors into a secure
repository.
• Patch Testing - test each patch
against over 250 standard images.
• Vulnerability Detection - utilize
patented "fingerprint" technology to
determine if vulnerabilities exist.
• Threat Assessment -
determine the severity of the issue(s)
addressed by the patch.
• Patch Deployment -
schedule a deployment of the required
patches to production computers or build
new packages using Package Editor.
• Patch Maintenance -
continuously monitor to ensure patches
are not corrupted.
The unfortunate
reality about software in our complex
world is that even if a patch is
correctly applied today, the same
vulnerability may need to be
re-addressed tomorrow. Utilizing this
service will help your organization
focus on the business at hand, rather
than worrying about your back office
maintaining its stability throughout the
day.
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